Returns

and fill out this page and return, only if the right of withdrawal is exercised.

IMPORTANT INFORMATION:
Please contact Customer Service before returning any product. If the product is returned without contacting Customer Service prior, Post Media Limited will decline the return and ship the order back to the customer at their own expense.

Please make sure to include information about your order being a RETURN item and the following information to your invoice for / from the courier company, as well as on the outside of your package to ensure correct delivery:

Returns Processing
Return (code: 4010F01)
{Product name} {Product price}

If the above information is not included in the shipping invoice for the selected courier, Post Media Limited may decline the return and ship the order back to the customer at their own expense.

Standard Cancellation Form

For:
Zoo Factory ApS
Returns Processing
Skovvænget 7
9240 Nibe
Denmark

I hereby announce that I wish to exercise the right of withdrawal in connection with my purchase agreement for the following goods / services.

Order ID:
Ordered:
Received:
Consumer's full name:
Consumer's address:
Consumer's signature:
Date:

Reason for the return:
Wrong quantity received
Wrong item(s) received
Damaged in shipping (read about free returns)
Unacceptable delivery delays
Product defective (read about free returns)
Product different from catalog
Unacceptable customer service
Changed my mind
Incorrect item ordered
Incorrect quantity ordered